Marketplace & Channel Coordinator
LONDON – NW1 Role
As a Marketplace Coordinator you will play a crucial role in supporting the team with Marketplace administrative tasks and daily operations. Your responsibilities will include completing and maintaining accurate product lists, inventory management and performance tracking across Marketplace platforms to drive sales opportunities and business growth.
Key Responsibilities:
Marketplace Management:
Create and maintain product listings on marketplace platforms, ensuring accuracy and optimisation.
Accuracy – ensure products launch accurately and on time with correct pricing, images, copy, navigation and stock feed.
Keep up to date with marketplace features and tools to enhance product visibility.
Handle account inquiries in a timely and professional manner
Product Set up:
Complete product information sheets to set items up on Marketplace platforms and ensure information is complete and accurate.
Communicate with the studio team to ensure necessary images and copy are available for items to launch.
Ensure items are uploaded to the relevant platform efficiently at the planned launch timings.
Inventory and Order Fulfilment:
Support the Merchandiser with raising and maintaining sales orders throughout the season.
Support with raising replenishment stock orders to the marketplace warehouse where required.
Coordinate with logistics team for timely order processing and fulfilment.
Critical path management – monitor stock deliveries highlighting delays to the team.
Data Analysis and Reporting:
Support with team with running and analysing weekly and ad hoc sales reports to provide insights across the platforms to drive the business forward.
Run size analysis data to inform decisions going forward.
Qualifications & Skills:
Ideal candidate will have a background in a marketplace or ecommerce role
Proficient in the use of Microsoft Excel
Experience using e-commerce platforms – Mirakl, Shopify
Experience using SAP
Strong communication skills
Ability to multitask and manage time efficiently in a fast-paced environment
Strong analytical skills
Strong attention to detail
Why Brand Machine Group?
We offer an inclusive, pro-active working environment where we are passionate about nurturing brand DNA’s across all product categories and channels. Our culture is fast paced; quick decision making, empowerment and a winning mentality are the key ingredients to success.
In addition, we offer a competitive base salary, life cover plan, private health cover and employee discount across our brands.
WE ARE HERE TO SUPPORT YOU EVERY STEP OF THE WAY IN YOUR PURSUIT OF A NEW CAREER OPPORTUNITY. WE VALUE THE TIME, ENERGY AND COMMITMENT YOU WILL BE MAKING THROUGHOUT THE ENTIRE PROCESS AND WE AIM TO ENSURE YOU HAVE FULL VISIBILITY AT EVERY STAGE.